The following conditions apply to all bookings made through GConnect.
All airfares, taxes, and surcharges are subject to change without prior notice and can only be guaranteed upon successful ticket issuance.
Any cancellation, refund, or reissuance will be processed in accordance with the respective airline’s fare rules. Applicable airline penalties, service charges, and fare differences (if any) will apply.
Please ensure that all passenger names are provided exactly as they appear on the Passport or CNIC. If applicable, kindly provide the passenger’s airline frequent flyer membership number at the time of booking.
Kindly provide the passenger’s active contact number, along with an emergency contact number at both the origin and destination, to facilitate operational communication if required.
For domestic airlines (Airblue, Serene Air, and AirSial), any unused ticket must be reported to us within 15 days from the date of issuance to initiate the refund process. Requests received after this period may result in the ticket expiring with no refund value, subject to the respective airline’s policy.